Well-delivered managed services can help deal with the day-to-day operations in one or more of your technology domains. To ensure you use a service that fits seamlessly and effectively into your environment, your service provider must be able to manage your technology domain(s) end-to-end, offering technical expertise, service consistency and flexibility across multiple vendors, technologies and geographies. Handing over the management of one, or several, of your technology domains to an expert IT services management provider requires trust.
With over 20 years’ of combined experience, Alien IT Solutions delivers consistent managed services nationally. We do so cost-effectively and efficiently thanks to our scale, methodologies and high levels of customisation.
Our growing managed services portfolio includes several national customised managed services products in specific technology domains – including networks, data centres, security, unified communications, collaboration and contact centres. We can also offer custom managed services based on your specific requirements, delivered through our internal data center. We’re constantly building our list of customised services through the skills, experience and methods we gain over time.
The quality and reliability of our services is guaranteed in terms of service levels. We give you access to leading technical and management expertise, and follow best practices in line with industry standards such as the IT Infrastructure Library (ITIL).