// Backup & Disaster Recovery, Sydney
Backups that actually restore.
Backups you've never tested are just hope with a subscription fee. Mine are automated, local + off-site, and restore-tested on a schedule, so when the worst happens you're back in minutes, not weeks.
You get a documented disaster recovery plan with recovery times agreed up front, covering servers, cloud apps and Microsoft 365, because deleted SharePoint files and departed-employee mailboxes are not Microsoft's problem, they're yours.
- Automated local and off-site backups
- Regular tested restores, we prove your backups work
- Documented disaster recovery plans
- Rapid recovery objectives agreed up front
- Protection for servers, cloud apps and Microsoft 365 data
// The RAID trap
RAID is redundancy, not backup.
"It's on the NAS, it's RAID, we're covered" is the most expensive sentence in small-business IT, so here's the reality from my own rebuild log. When a drive in a ten-drive array failed and was replaced, the rebuild estimate came in at close to a week at the default rebuild rate. For that entire week the array runs degraded: slower for everyone using it, with the redundancy you bought it for already spent. One more failure inside that window and everything on the array is gone. That is what RAID actually buys you. It keeps you running through a single drive failure, and nothing more. It does nothing against deletion, ransomware, theft or fire, and rebuild windows only get longer as drives get bigger.
So the plan needs two parts. A real backup that lives somewhere the array's problems can't reach, and a rebuild plan written before you need it: how long the rebuild takes, whether to raise the rebuild rate at the cost of daytime performance, and a fresh backup taken the moment the array goes degraded, before the rebuild starts. If your data only exists on one RAID box, you don't have a backup. You have one failure between you and nothing.
// Indicative pricing
What it roughly costs.
Real numbers, because "contact us for pricing" is code for "brace yourself." These are honest ballparks, your fixed quote comes after a free consult.
Indicative pricing ex GST at market rates +10%. If you're not sure your current backups work, that's the free consult, bring your worst fears.
// Questions
Backup, your questions answered.
How often should my business back up its data?
Continuously for critical systems, with daily off-site copies as a minimum. We set automated local and off-site backups and, crucially, test the restores on a schedule so you know they actually work, workstation backup is $33/device/month.
Aren't my files in Microsoft 365 already backed up?
No, Microsoft protects the platform, not your data. Deleted SharePoint files and departed-employee mailboxes are your responsibility. Microsoft 365 backup is $5.50/user/month and closes that gap.
How fast can you recover after a disaster?
We agree recovery time objectives up front and document a tested disaster recovery plan (from $1,650), so you're back in minutes or hours, not weeks. Emergency recovery is available even to non-clients at $220/hour.
// Pairs well with
Want the exact number for your business?
Tell me what you're working with and I'll come back with a fixed quote. No pressure, no jargon, no probing.
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